Shipping and Delivery

PinkHippo, LLC Shipping and Delivery

We use an automated process for shipping.  Once a payment is confirmed the order goes into a queue to be shipped.  The shipment is generally sent within 24 hours and could take up to 48 hours, depending on volume.  We are anxious to get the products in your hands and will adjust the staff to handle spikes in volumes. 

Orders completed during regular business hours (Monday through Friday, 8:00 a.m. to 5:00 p.m. CST) are typically processed and posted the next day.  Typically, the order is sent via USPS and is subject to their delivery times.

Shipping notifications are sent via email after package(s) are shipped with tracking, if available. Transit days are Monday – Friday with the exception of holidays.  If an alternative shipping method is chosen, UPS and FedEx (or other) policies apply. Each order has only one shipment address: multiple delivery locations require separate and individual orders per location.